Customer satisfaction is key to any business. One way to improve your customer satisfaction is by identifying and eliminating the dissatisfaction causes hidden in your system. This complaint management system helps your organization to handle the customer complaints more systematically and improve the satisfaction index.
The system helps the organization to identify the cause(s).
Find the expectations of your customers.
Monitor and continually improve the complaint resolving systems.
IAS audits and provides certification for this standard ISO 10002 as per the IAS audit procedure (Please refer audit procedure).
For more Information about ISO 10002 Certification and training course please contact our ISO professional team on today through mail and Ph: +91 9962590571 / 9600051938
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